Reviews and Testimonials for C.S. Flournoy Inc.
Excellent response and answers to all my questions. Thank you for your prompt response!
Travis, Arthur and Josh did a great job removing a large tree from the back yard. They placed plywood sheets to protect the lawn from their bucket truck, carefully cut and lowered the limbs and trunk and removed all debris and raked the yard. They were courteous, professional and efficient. Very pleased with the experience.
I recently had the pleasure of working with C.S. Flournoy Inc., and I am beyond impressed with their service. From the beginning, they demonstrated a level of detail, care, and thoroughness that truly set them apart. Requested for an estimate on a Monday and were cutting trees and completing by job Friday afternoon! A+++ customer service from Warner on his clear and concise communication!!! Their team was meticulous in their work, ensuring that every aspect of the job was handled with precision. Not only did they execute the job flawlessly, but they also went above and beyond in cleaning up my yard. The level of cleanliness they maintained throughout the process was remarkable. It's rare to find a company that not only meets but exceeds expectations. You can hardly tell that they used heavy equipment in my yard! In addition to their professionalism, their commitment to customer satisfaction was evident at every step. I wholeheartedly recommend this tree company to anyone in need of tree services.
Great job
Michelle was very responsive and had us quoted and scheduled in 48 hours! The crew was timely and made quick work of grinding 7 stumps and leaving no mess behind. Excellent service at a great price!
Had a terrific experience with Flournoy. Estimator, Warner, came quickly and produced his estimate that afternoon as promised. It captured accurately what we discussed. The tree team (Travis and Dustin) were on time, terrifically polite, helpful and cleaned up very thoroughly. Highly professional operation. Happy to work with them again.
I was very pleased with Danny Epps and the tree crew. Excellent service and knowledge - we'll call again when tree work is needed and we'll recommend you to our neighbors.
We have used C.S. Flournoy Inc. for over 12 years. Danny Epps is a true professional, knowledgeable, experienced, and customer focused. The crew is exceptional and thorough. C.S. Flournoy Inc. is reliable, employees from the estimator to crew and the office are friendly and responsive to our needs. We don't need to be at home when the work is performed as Danny has detailed out the work to the crew, and the crew does such a great job in tree/stump removal and clean up. We have never had any auxiliary damage from work performed. It is a pleasure working with this company. The payment plan is a welcomed feature. We highly recommend C.S. Flournoy Inc..
Want to thank the crew you had out today at 114 Luray Drive (Travis, Mike and Steve). They did an excellent job and cleaned up the yard when finished. While a significant source of shade is now missing, the impending sense of doom from the leaning tree will not be missed. Thank you.
Yes, I checked excellent for timeliness, quality AND convenience! The sevice from beginning to end was professional and personable. I have used this company on two different occasions and have been very pleased with the tree and stump removal, tree trimming and brush clean-up.
We had some as my dad would say, "Jacked Legged" Tree cutters that came to cut some trees down, they took half the money and quit. We had three more looming trees on our property that made heavy rains and storms a very scary thing. These guys show up and went right to work. No fuss, no bulls@!t, just cutting and chipping. My neighbor across the street saw their work and asked them to cut down a single tree in her yard. "let me contact my office and I'm sure it wont be a problem" and like that their tree was cut down. these guys are the truth. very reasonable yet better than competitive prices. hire these guys...
Thank you all so much for a great job! From Lisa in the office to Mr. Coffey doing our estimate, to the team who preformed the tree work-everyone was a pleasure to work with. We so appreciate you working around our schedule and getting us done as quickly as possible. We feel much safer during the latest windy days with those bad tree pieces removed. You left our place neat and clean after the job was done, and we thank you for that too. We will most certainly call you again when need arises, and we've already recommended you to neighbors and friends. Wishing everyone there a safe and happy holiday season.
This "thank-you" is way overdue and I apologize for that. However, the thriving green grass between the creek and our property and the street and the quickly repaired rail fence are reminders of the consideration and professionalism that C.S. Flournoy showed after the surprise fall of our tree on April 1,2016. You came to our house immediately and indicated that you would make things right for Dick and me as well as for our very nice neighbors, Alston and Mark. And you did! For us your men quickly removed the tree and tidied up the yard, just as they had done with the removal of the three trees for which we had contracted. We contracted Alston and Mark throughout the insurance adjustment process and they where pleased with the resolution. Thank you for standing by your work. I would not hesitate in recommending C.S.Fournoy, Inc.
I am writing to Thank you and the two employees who did an excellent job of cutting limbs from hanging over my roof. My tree really looks good and they cleared away all the cut off branches, overall I give them an A+ rating like your company has in your telephone book ad. I am very well pleased with your tree service company and will call you again whenever I may need tree service in the future.
I would not hesitate to recommend your company to anyone I know. You've always given me the highest quality of service and have kindly scheduled me as soon as possible, even earlier than expected this time. I wouldn't even consider calling anyone else. Thank You!
We have had exceptional service from start to finish! The crew themselves are extremely kind and courteous. They are also very conscious of cleaning up after completing the job. We have personally used other tree removal companies in the Richmond area ... and will never call anyone other than C.S. Flournoy in the future.
The promptness of responses, courtesy of everyone from the office to the crew, and the cooperation in working with us for some requests we made that did not make your job easier was fantastic! While it was difficult to make the decision to have our 3 trees removed, your professionalism and friendliness contributed to a less traumatic experience. Thank you so much!
I would like to commend your company and your employees for the excellent service I was recently provided. I had an extremely large Oak that was between my home and my neighbor's house taken down. I also had several large oaks trimmed away from my driveway and the rear of my house. I was extremely pleased with the quality of work and professionalism of the crew led by Josh Adams that arrived on the first day of the job. There was a snowfall the next day that temporarily delayed the job. On the following morning, I was advised that the original crew was tied up on an emergency call involving a tree that had fallen on a house during the snowstorm and that a different crew would have to be assigned to finish the job. Initially I was disappointed because I was so pleased with Josh and his crew. But, to my surprise I found the second crew led by Chuck Barnes every bit as professional and expert in their abilities as the first crew. Both crews were as polite and friendly as they were professional. They both showed concern for my property and a willingness to please the customer.
I have used this company for over 20 years. They have taken out trees and branches from my large oak. They are always professional, punctual, and clean up after themselves. In fact the yard usually looks neater than when they arrived. The most recent work they did was cut down a dogwood and take out a large branch on my willow oak tree.
I absolutely love CS Flournoy Inc. My husband and I needed over 10 tree stumps grinded out. The majority were holly tree stumps and some were oak and pine. Danny came out and did the job and was very quick and efficient. Later my husband cut down a few more annoying Holly trees and we called CS Flournoy again. Danny came again and removed nearly 16 more small stumps for us. He also had some of their team come out and do some wood chipping to eliminate all of the holly trees and brush that was left behind. They did a great job. We are having Danny come back out and do some more debris removal and clearing of the land for us. I think their prices for the jobs we have had done so far have been fair and honest. They have saved us a lot of headache.
I just purchased this house and part of the insurance agreement was, I would have limbs removed that were touching the roof of the house. There were about 8 limbs off a large 60 year old pine tree with each limb in between 3 and 6 inches, they were fairly hefty in size. C.S. Flournoy had another estimate cancel, and called to see I could meet him early. The estimator showed up right when he said he would and knew his stuff. I got several estimates and his was the most professional and the cheapest. It was a small job, but that didn't seem to change my priority level. They did a wonderful job!
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